Marketing
Tip of the Month
There
are many ways to market your business but one of the most popular
ones is direct mail. Some contractors will mail individual pieces
like sales letters, postcards, etc. from lists they purchase.
Others will use what is called marriage mail. An example of marriage
is Val Pak, (there are many others). Many home improvement type
of businesses use marriage mail very successfully. While you can
only zero in by zip code, unlike individual mailing, marriage
mail is much less expensive. Some contractors will use both methods.
The single biggest mistake that is made by most
who use either method of direct mail is to mail to a list once,
harvest what leads come in and then go to the next area. Big mistake!
One of the keys to successful advertising is frequency. The more
times that a prospect sees information about your company the
more inclined they are to remember and call you when the need
arises. If you mail once and your competition mails once it becomes
a race to see who can mail into an area and just happen to hit
that prospect that is ready to buy at the right time. Trust me,
the last one in wins and the first one is never remembered.
When planning direct mail plan on sending mail
to the same list several times during the year so the prospects
have a better chance of remembering you. The best direct mail
response is only about a 1% response rate. Frequency will more
than double that return rate. If you mail 1,000 pieces and get
10 leads chances are that mailing 3,000 pieces to the same list
will net you not 30 but from 50 to 60 leads. This will increase
the effectiveness of your mailing and significantly reduce your
lead and job cost.
If you want to really increase your response
different media to your mix. For example, distribute door hangers
or flyers in the same neighborhood as you mail into. You can also
get email lists and email marketing, direct mail and door hangers
will maximize your response and decrease your overall expense
of generating leads.
We are currently working on email marketing,
electronic customer satisfaction surveys and newsletter/referral
programs for members of PCRA. If you are interested in details
drop me a line at: thepaintguy@painterschatroom.com
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